FAQs

What are the benefits of auto detailing my vehicle?
Auto detailing is probably the best and most valuable maintenance program for your vehicle. Car detailing is an important single process that covers a wide variety of techniques and products which, to get the best results, require considerable skill to apply. Detailing is considered an efficient renovation and protection of the various surfaces of a vehicle to keep it working in good condition.
How do I get a rental vehicle to use while my Campervan or RV is being detailed?

For your convenience, we can rent you a replacement van for the day, so you have wheels to get around, back home, back to work, or to run errands while your vehicle is being cleaned. This process does require some insurance coverage, so you can use your own personal auto insurance policy if that provides coverage for a rental vehicle, or we can sell you daily insurance coverage. Availability varies, but we can confirm rental availability once you book your detailing service with us. Our rental rates vary, but typically range around $40-$50 per day. This is substantially lower than a traditional car rental, and is generally the same cost as an Uber ride when you account for the cost of traveling to our shop and back home (2 trips). Depending on the size of your vehicle being cleaned, you may need to rent the Van for 2 days to give us sufficient time to clean your Campervan or RV.

At each of our locations we also have a scooter and/or Bike that you can borrow to get yourself back home, back to work, or over to a nearby coffee shop to hang out while your vehicle is being cleaned. These scooters and bikes are free of charge! This allows you to save time and money by avoiding having to hail an Uber.

How long does it take to detail my Campervan?

The time required for detailing varies depending on the condition and size of your vehicle. Naturally, large Campervans or RVs take much longer than a traditional vehicle. The overall duration of time required for larger vehicles is why we don’t typically offer a Mobile detailing option since the process is completed over multiple days, and therefore its easier to have your vehicle at our shop, rather than us being in your driveway.

 A complete car detailing service, typically requires 4 hours, while an interior only detail or an exterior only detail requires around 3 hours. Please allow more time for pickup trucks and SUVs, which can take up to 6 hours depending on the extent of the work that needs to be done. The general time required for each category is outlined below:

  • Cars – 4 hours
  • Trucks & SUVs – 5-6 hours
  • Campervans – 8-10 hours
  • Small RVs – 10 hours

Larger Campervans and RV’s 12-15 hours

How often should a vehicle be detailed?

The frequency of detailing depends on factors like usage, weather conditions, and personal preference. Generally, it's recommended to get your car detailed every 3 to 6 months for optimal results.

Detailing has proven to be effective in getting you a better resale/trade-in price. So, if you are planning on selling/trading your car, make sure to have it detailed within a week of selling/trading it. It is usually when selling a vehicle that most people consider auto detailing. But, by that time (an average of 5 years) the vehicle has too much wear and tear to restore its condition. That’s why we urge our customers to think of auto detailing as a maintenance program just like changing the fluids, getting a tune-up or rotating the tires. Most people don’t realize that in most cases, it is less expensive to replace the engine than to replace a factory paint job. We recommend a car detailing service at least 2 to 5 times a year depending on your driving and car washing habits and how you store your vehicle.

  • Is it parked inside or outside most of the time?
  • Do you wash it every other day or maybe only once a month?
  • How do you wash it? Do you spend so much time in your vehicle that you feel like it’s your home?

These are just some of the determining factors that we consider in recommending what maintenance schedule and detailing service is best for you.

How do I pay?

We accept cash & credit cards. Our advanced booking software allows you to input all of your payment information during the booking process, where all of your information is kept confidential.

Do you have service packages available if I want my vehicle detailed more often?

Yes, after your first auto detailing, we would be glad to design an auto detailing maintenance plan specifically for your vehicle. Creating an annual service plan is critical to maintaining the life and value of your campervan during the time that you own it.

Do you use harsh chemicals?

No, all of our cleaners and dressings are eco-friendly. We use high-quality, industry-standard detailing products that are safe for your vehicle's surfaces, environmentally friendly, and effective in delivering outstanding results.

Are you insured?

Yes, we are fully insured.

Will you be able to remove scratches from my car? What about that hazy/swirly look?

Yes, our paint polishing process is designed to minimize and in many cases remove scratches, swirl marks, and other minor imperfections, rejuvenating the paint's appearance.

We can remove certain scratches from the exterior clear coat of a car. The rule of thumb is that the scratch has to be on the surface of the clear coat paint. If you can feel it with your finger nail the scratch is too deep to be removed. However, if you can’t feel the scratch with your fingernail there is a great possibility the scratch can be removed. If your car has swirls or a dull look to it, we can restore that new shiny look to your car.

What do I need to do before my scheduled appointment?

One way that you can help us best serve your car, campervan, RV, or SUV is when scheduling a car detailing service is to empty out your compartments and cargo area. Also let us know if there are any compartments you would rather we not clean. Any other items we find, we will place in a bag for your convenience.

Do you offer corporate or group discounts?

Yes, we offer corporate discounts for fleets, dealerships & offices. We also offer neighborhood discounts when you & at least one neighbor schedule car detailing or other services on the same day. As long as we can service two or more vehicles in the same area we can offer a discount. Please contact us for more info.

How much experience do your detailers have?

Our Certified Detailing Technicians have at least five years of experience in detailing & are certified in each area of vehicle cleaning, reconditioning & preservation. All of our detailing technicians have been trained & are enrolled in continual training programs. We provide auto detailing services for residential, commercial & industrial clients. Many of our technicians previously worked at dealerships, or they owned their own detailing business prior to coming to work for us.

Can you remove stains from my carpet?

Well….It depends. Some stains in the carpet caused from fruit juice, soda, or coffee can set over time or if treated with the wrong type of product. While we have removed these types of stains in many cases, they can be quite challenging in others since carpeting can become abraded over time. This is common in the driver’s area of the car due to constant wear and tear and cannot be cleaned. The only way to bring the carpet back is to replace it or repair it. However, a great alternative to these options is simply dyeing the carpet. No matter the condition of your carpet, we’ll do all tactics necessary to try and bring your carpet back to life, or help you get it replaced by a local professional.

What are the benefits of vehicle detailing?

Vehicle detailing not only enhances the appearance of your car but also helps protect the paint, prolongs the vehicle's lifespan, improves resale value, and creates a healthier interior environment. For more detailed information about the benefits please check out our blog page where we provide a variety of articles outlining the various aspects of detailing and how they impact the value and enjoyment of your vehicle.

What does a typical detailing package include?

Our standard detailing package includes exterior washing, waxing, paint polishing, interior vacuuming, dashboard cleaning, window cleaning, and tire dressing. While this seems like a short list, please be aware that the interior cleaning and vacuuming is extremely time consuming, and we do our best to try and make your vehicle appear as though it just came out of the factory! Additional services can be customized to suit your needs. Please review our service list and options for more details.

Do you offer mobile detailing services?

In some instances, we DO offer Mobile services. This depends on the location where you’re having your services done (we have multiple locations). In those regions where we do offer mobile detailing services, our skilled technicians can come to your preferred location, whether it's your home or office, for added convenience.

The overall duration of time required for larger vehicles is why we don’t typically offer a Mobile detailing option since the process is completed over multiple days, and therefore its easier to have your vehicle at our shop, rather than us being in your driveway.

Can detailing remove scratches and swirl marks from the paint?

Yes, our paint polishing process is designed to minimize and in many cases remove scratches, swirl marks, and other minor imperfections, rejuvenating the paint's appearance.

Is detailing safe for my vehicle's paint and interior surfaces?

Absolutely. Our detailing techniques are gentle and non-abrasive, ensuring your vehicle's paint and interior surfaces are treated with care and precision.

Do you provide any warranty on your detailing services?

Yes, we offer a satisfaction guarantee. If you're not fully satisfied with our detailing service, let us know, and we'll work to make it right.

Can you remove stubborn stains from the upholstery?

Yes, we have specialized equipment and cleaning agents to tackle tough stains on your vehicle's upholstery effectively.

How do I schedule a detailing appointment?

You can schedule a detailing appointment through our website, via phone, or by visiting our location in person. Our website utilizes enhanced booking software, with built in AI capabilities and all the automate bells and whistles that customers have come to expect. These include:

  • Appointment reminders
  • Appointment confirmations
  • Links to Google reviews automatically
  • Bad weather automated notices & actions (ie. cancel or reschedule)
  • Auto-message waitlist customers if someone cancels or no-shows
  • Auto-message customers who no-show to get them to booked again
Can I request additional services not included in the standard package?

Certainly! We offer various add-on services like leather conditioning, engine bay detailing, headlight restoration, and more. Feel free to discuss your requirements with our team when booking the appointment.

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